Reports – Orders, Tickets, Customers and Payouts.

Reports – Orders, Tickets, Customers and Payouts.

Here, at EventBookings, we provide you with multiple reports to help you keep track of all your orders, tickets, customers and your payment history.


In order to view your reports, simply sign into your EventBookings account and go to your Organiser Dashboard.

If you cannot find your Organiser Dashboard, click here.

From the left side menu panel, select Reports and here you will find Orders, Customers, Tickets, Payouts.

You can filter them using date, name or ID and also export each of these reports using the Export button on top of the right hand side.

 Below is a summary of all the reports we currently offer:

Orders Report: Select on the Order report from the drop down menu to see this report.



In this report you will find the following information:
  • Customer ID
  • Name of your customer
  • Event name – this will let you know which customer booked a ticket from which event. This will come in handy when you are hosting multiple events simultaneously.
  • Date – the date of their ticket purchase 
  • Reference – the invoice number of their order
  • Status – whether they have been refunded or not (you will also find your refund requests here)
You can also click on any of the orders to view the order PDF to cancel the order or download the order. Additionally, you can also resend this order PDF to the customer using the Resend Order Email button below.

Customers Report: Select on the Customer report from the drop down menu to see this report.



In the Customer’s Report, you will find the following information:
  • Customer ID
  • Customer Name
  • Email address of the customer
  • Address of the customer

Tickets Report: Select on the Ticket report from the drop down menu to see this report.


  1. Order ID
  2. Reference ID
  3. Customer Name
  4. Email address of the customer
 
Payout Report: Select on the Payout report from the drop down menu to see this report.


The Payouts report will show you the following information:
  • Remittance number – your payment invoice ID
  • Remittance Date – the date when your invoice was generated
  • Date Paid – the date when your payment was sent for processing
  • To and from dates – the dates for which the particular payment was processed.
  • Amount – the amount of payment you will receive
  • Transaction ID
  • Actions - downloading the invoice



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